Striven Certification
This course contains nearly 30 hours of a recorded recent webinar. It covers the core topics taught during on-boarding. It also contains activities and quizzes to enforce covered content.
Orientation & Roles
Striven Menus & Actions
My Dashboard
Favorites
Introduction Activities
Orientation & Roles Quiz
Company Settings
Company Locations
Custom Fields
Custom Lists
Divisions
Teams Setup
Skillsets
Asset Categories
Adding Company Assets
Company Asset List
Company Asset Checkout
Company Asset Reservation & Return
Fleet Maintenance
Expense Types
Submitting Expenses
Expense Queue - Approvals
Expense Checks
Time Off Set Up
Time Off Entry & Approval
Vacation Adjustment
Time Off Calendar
Hub
Surveying, Forms, Quizzes, & Assessments
Discussions
Buzz
Appointments Configurations
Holidays
Striven Calendar Terminology
My Calendar & Creating Others
Selecting & Managing Calendars
Appointment Conflict Resolution
Time & Expense Settings
Happiness Ratings Configurations
Happiness Ratings Email Content
Happiness Rating Views & Reporting
User Roles, Security & Requesting Access
My Profile
Adding Employees
Employees List & Org Chart
Job Titles
Employee Shifts
Shifts & Schedules
Employee Setup
Employee Dashboard
Time Entries
Timesheets Approval Queue
Company & Employee Setup Quiz
Imports & Data Migration
Imports & Data Management Quiz
Tasks Basics
Task Activities
Task Basics Quiz
CRM & Sales
CRM Activities
Customer Dashboard & Navigation
Customer Tracked Work
Customer Notification Settings
Customer Reports
References
Customer/Vendor Account Options
Customer Settings
Adding Customers and Contacts
Import Customers and Contacts
Customer List
Contact Profile via List versus Customer Contact Profile
CRM Dashboard
Assignment Categories
Assignment Customer Security
Updating or Deactivating Assignments in Bulk
Customer Asset Types
Customer Asset Types Grid Fields and The Customer Assets Dashboard
Customer Assets Custom Fields
Customer Asset List
Customer Asset Information
CRM and Sales Quiz
Orders & Portals
Orders Activities
Customer/Vendor Portal Settings & Logging In
Customer Portal View & Stored Information
Leads Setup & Management
Opportunity Setup
Opportunity Management
Sales Order Types
Sales Order Custom Columns
Sales Order Printable Formats
Sales Order List
Sales Order Stored Information & Actions
Internal Quote Review Queue
Recurring Expiration Queue
Sales Settings
Customer Price & Vendor Cost Lists
Invoices
Time & Expense Invoices
Payments
Credit Memos
Transactions List
Sales Order Reporting
Printable Formats
Collections Workflow Setup
Processing Collection Queue
Customer Collections Page & Log
Sending Customer Monthly Statements
Customer/Vendor Portal Menu Bar
Recurring Sales Orders: Price Updates
Orders and Portals Quiz